March 2010


Travel Tips

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HRG wins green at the 2010 Innovation Awards          
10 February 2010 - International corporate travel services company Hogg Robinson (HRG) has won the coveted Corporate Social Responsibility (CSR) Award at the Business Travel and Meetings Show 2010 Innovation Awards, which took place today.

The HRG CSR portfolio includes a number of solutions that assess the impact of travel plans, reduce carbon emissions and help organisations meet environmental targets. HRG’s Reporting tool, for example, provides reports on mileage and carbon emissions on air, rail and car travel offering ‘off-setting’ options based on a client’s carbon footprint. These help carbon conscious clients track their activity and monitor progress against targets.

The annual Innovation Awards recognise corporate travel companies who create highly innovative products, services and processes.



Smartphones have changed the way we travel

6 March 2010 (USA Today) - A growing army of tech-savvy travelers whose smartphones are transforming their travel habits. Beyond online maps and travel guides, travelers are turning to their phones to look up aircraft seat configuration, track taxis, reply to early hotel check-in requests, order room service and locate nearby colleagues.The travel industry has responded with some of the most innovative applications available on smartphones. And more are coming.

Airlines and hotels are refining their mobile websites and creating applications, or "apps," for downloading to popular phone models, such as iPhones, BlackBerrys and Google Android phones. Entrepreneurial software developers are rolling out new services daily, such as "location-based" apps that tap into a phone's GPS to determine the user's location and offer discounts, as well as pitch products. User-generated content apps, such as Yelp, provide information based on the collective wisdom of other travelers.

The apps are making a difference. Airlines and hotels say bookings completed over smartphones are rising dramatically, even as business over other traditional sales channels, including their websites, have turned sour or remain flat.

Faster network speeds have helped spur development of travel aids. So has the convergence of various portable devices — mini-laptops, GPS, digital cameras, gaming devices, personal digital assistants (PDA), MP3 players — into one device. "It's your PC on your hand," says Norm Rose, a travel technology analyst at research firm PhoCusWright. "It's going to change and shape the experience based on your needs and wants at the time."

In a survey of frequent business travelers conducted by PhoCusWright in 2008, 71% said they have used a smartphone for business during their trips, while 62% used it for leisure purposes.

 
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